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Share your story

Your experience with Mental Health, Drug or Alcohol services

Please tell us about yourself and how we can contact you. These details will not be shared with others and will be kept separate to your story in our records. Read our Privacy Statement for more information.


If you feel distressed or need urgent support please call Accessline on 1800 800 944. If you or someone else is at risk of harm, please call 000 or go to your nearest Emergency Department.

limit of 500 words

Some things you may like to write about include:

  • What made you realise that you may need to reach out to mental health/drug & alcohol services?

  • What service did you first access (e.g. Accessline, Emergency Department) and what was that experience like?

  • What did you see, hear, and feel while in the waiting room / acute unit / emergency department / mental health service?

  • Did you feel supported and involved in your care?

  • What do you remember most about your experience?

  • How did the service help you with your mental health and/or drug and alcohol use?

limit of 500 words
limit of 500 words
limit of 500 words
limit of 500 words

It is your choice how and where we share the story you have provided.

You can decide that you would like us to stop sharing your story at any time. Your choice will not affect any future care that you get from our services.

You can ask questions or let us know you would like us to stop sharing your story by contacting us on mlhd-mhda-experiences@health.nsw.gov.au


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